Terms and conditions of service

This website is operated by AMS E-commerce. Throughout the Eternza site (the "site"), the terms "we", "us", and "our" refer to AMS E-commerce. AMS E-commerce offers this website, including all information, tools, and services available on this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 - Online Store Terms
By accepting these Terms of Service, you declare that you are at least the legal age in your country of residence, or that you are of legal age in your country of residence and have given us your consent to allow any minor employee of yours to use this site.

You may not use our products for illegal or unauthorized purposes, nor violate laws in your jurisdiction while using the Service (including, but not limited to, copyright laws).

You must not transmit worms, viruses, or destructive code.
A violation or breach of any of the Terms will result in the immediate termination of your Services.

Section 2 - General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card data) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete, or up to date. The material on this site is provided for general informational purposes only and should not be considered or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this site is at your own risk.

This site may contain some historical information. Historical information, by its nature, is not updated and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to monitor any changes to our site.

Section 4 - Changes to Service and Prices
The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.

We will not be liable to you or any third party for any changes, price variations, suspension, or discontinuation of the Service.

Section 5 - Products
Some products may be available exclusively online through the website. These products may have limited quantities and are subject to return or replacement only in accordance with our Return and Refund Policy.

We have made every effort to represent the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the display of any color on your computer screen is accurate.

We reserve the right to limit the quantities of any product or Service we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service available on this site is void where prohibited.

Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed from the same customer account, with the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by resellers, distributors, or wholesalers.

You agree to provide updated, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including email address and credit card numbers with their expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Return and Refund Policy.

Section 7 - Optional Tools
We may provide you access to third-party tools over which we have no control, monitoring, or intervention.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of third-party optional tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms under which such tools are provided by their respective third-party providers.

In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services will also be subject to these Terms of Service.

Section 8 - Third-Party Links
Some content, products, and Services available through our Service may include third-party materials.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee nor will we have any liability for third-party materials or websites, nor for other third-party materials, products, or Services.

We are not responsible for any damages or harm related to the purchase or use of goods, Services, resources, content, or any other transaction conducted in connection with third-party websites.

Please carefully review third-party policies and practices and ensure you understand them before engaging in any transaction. Claims, requests, concerns, or questions regarding third-party products should be directed to the relevant third party.

Section 9 - Comments, Feedback, and Other User Content
If, at our request, you send us certain specific contributions (for example, participation in contests) or, without our request, you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and use in any media the comments you send us. We have no obligation to (1) keep comments confidential; (2) pay compensation for comments; or (3) respond to any comment.

We may, but have no obligation to, monitor, edit, or remove content that, at our sole discretion, we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates third-party intellectual property or these Terms of Service.

You agree that your comments do not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or property rights. You also agree that your comments do not contain defamatory, unlawful, offensive, or obscene material, nor computer viruses or other malware that could in any way compromise the operation of the Service or any related website. You may not use a false email address, impersonate anyone else, or mislead us or third parties about the origin of any comment. You are solely responsible for any comment you make and its accuracy. We assume no responsibility for comments posted by you or third parties.

Section 10 - Personal Information
The submission of your personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions
Occasionally, our site or the Service may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Service or any related websites is inaccurate at any time without prior notice (even after you have submitted your order).

We have no obligation to update, modify, or clarify information on the Service or any related websites, including, without limitation, prices, except as required by law. No specific update date or update applied on the Service or any related websites should be interpreted as an indication that all information on the Service or any related websites has been modified or updated.

Section 12 - Prohibited Uses
In addition to other prohibitions set forth in the Terms of Service, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any local, state, national, or international regulation, rule, law, or ordinance; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of harmful code that may in any way compromise the functionality or operation of the Service or any related websites, other websites, or the Internet; (h) to collect or monitor the personal information of others; (i) to send spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or bypass the security features of the Service or any related websites, other websites, or the Internet. We reserve the right to suspend use of the Service or any related websites if any of the prohibited uses are violated.

Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may, from time to time, remove the Service for indefinite periods or cancel it at any time, without notice.

You expressly agree that your use of the Service, or inability to use it, is at your sole risk. The Service and all products and Services delivered through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensees be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the Service or any product purchased through the Service, or any other claim related to the use of the Service or any product, including, for example, any errors or omissions in any content, or any losses or damages of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or made available through the Service, even if advised of their possibility.

Section 14 - Indemnity
You agree to indemnify, defend, and hold harmless us and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, Service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of third parties.

Section 15 - Severability Clause
If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law and the unenforceable part shall be deemed severed from these Terms of Service; this determination shall not affect the validity and enforceability of all remaining provisions.

Section 16 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service will remain in effect until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If, at our sole discretion, you fail to comply with or we suspect you have violated any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; additionally, we may deny you access to our Services (or any part of them).

Section 17 - Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operational rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

Section 18 - Governing Law
These Terms of Service and any separate agreements through which we provide you Services will be governed and interpreted in accordance with the laws of Italy.

Section 19 - Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for any changes. Continued use of or access to our website or the Service after any changes to the Terms of Service have been posted constitutes acceptance of those changes.

Business Information

Eternza is operated by AMS E-commerce, a company based in the Netherlands.

Company Number: 92768547

DUNS: 965392706

VAT: NL004975423B55

Address:
Aadijk 35a
7602 PP Almelo
Netherlands

Support Email: support@eternza.com

Phone: +3197010209652

Customer Service Hours:
Monday to Friday: 9:00 AM - 6:00 PM